Fire panel, power
& security faults.
Call us now.
Priority reactive attendance for fire system faults, electrical / power issues and security failures across Stockport, Greater Manchester and the North West — where capacity allows.
Not a guaranteed 24/7 SLA. We aim for priority reactive attendance where capacity allows — live safety-critical and contract sites first.
Need an engineer on site?
Phone or WhatsApp with postcode, system type and fault description. We will confirm capacity and an attendance window — we do not promise instant or 24-hour cover.
Email: info@icomplypropertyservices.co.uk
Base: 17 Woodlands Park Road, Offerton, Stockport, SK2 5DE
What we attend for
Live faults on fire, electrical and security systems — diagnosis, make-safe and repair where capacity allows. Planned servicing remains the best way to reduce emergency visits.
Fire panel faults
Panel in fault, sounders going off, devices offline, network/loop issues, batteries failing or a system that will not reset after activation.
- â— Panel diagnostics
- â— Device / loop faults
- â— Battery & PSU issues
- â— Reset & certification notes
Power issues
Partial or full power loss, RCD/MCB trips that will not stay up, damaged consumer units, supply issues affecting critical plant or common parts.
- â— Trip investigation
- â— Consumer unit faults
- â— Safe isolation
- â— Remedial electrical works
Security failures
Intruder alarms in permanent fault, false activations, keypad/panel failures, CCTV downtime, door access not releasing or locking correctly.
- â— Intruder panel faults
- â— CCTV / NVR downtime
- â— Access control failures
- â— Door entry & intercoms
Book service before the fault
Many reactive visits start with overdue certificates. These guides cover the work that prevents call-outs — fire alarm service, EICR, emergency lighting, CCTV, AOV and nurse call.
Also covered on reactive visits
Emergency lighting not charging, bulkheads failed, or duration-test failures after a power event.
Camera outages, recorder faults, remote viewing down or hard-drive / storage failures.
Readers offline, maglocks stuck, fire-override concerns or credential system faults.
Handsets dead, door not releasing, video entry black screens or trade-button failures.
AOV panel faults, vents stuck open/closed or smoke-control system warnings.
Care-home nurse call panels, handsets or zone faults needing reactive attendance.
Priority reactive attendance — where capacity allows
We are not advertising a guaranteed 24/7 emergency service. Response depends on engineer availability, location, weather and existing booked work. Safety-critical fire and power faults are triaged first; contract customers are prioritised where possible. Always call 999 for an actual fire or life-threatening emergency.
What to tell us
Clear details help us confirm capacity and send the right engineer with the right parts.
Full address and access notes so the nearest available engineer can be routed.
Fire panel, electrical, CCTV, access, door entry, AOV, nurse call — brand if known.
Fault light, constant alarm, no power, doors stuck, cameras offline, etc.
Occupied building, evacuation risk, commercial downtime or empty premises.
Ideal for
- â— Landlords & agents with a live fire or electrical fault
- â— Facilities managers needing a reactive engineer
- â— Care homes and commercial sites with system downtime
- â— Sites with CCTV, access or door-entry failures
- â— Customers who want planned maintenance after the fix
How reactive call-outs work
Phone or WhatsApp first for live faults. The form below is better for non-urgent follow-ups and planned work.
Call or WhatsApp
Tell us the site, postcode, system type and what the fault looks like — photos help.
We triage priority
We confirm capacity, estimated attendance window and any immediate safety steps.
Attend & make safe
Engineer diagnoses, repairs where possible, or quotes remedials and documents the visit.
Fewer emergencies with planned cover
Many reactive visits follow skipped servicing — fire panels, emergency lighting, electrical inspections and security systems all benefit from a planned schedule. After we clear the fault, we can quote a maintenance programme so the next visit is planned, not urgent.
Emergency & reactive questions
Do you offer a 24/7 emergency service? +
We provide priority reactive attendance where capacity allows — not a guaranteed 24/7 SLA. For the fastest response, phone or WhatsApp with the site postcode and fault details. Contract holders and live safety-critical faults are prioritised where we can.
What faults can you attend? +
Common reactive jobs include fire panel faults and false activations, power trips and supply issues, intruder alarm failures, CCTV downtime, access control and door entry faults, emergency lighting failures, AOV warnings and nurse call issues.
What should I do if a fire alarm will not silence? +
Follow your site fire procedures first. If it is a genuine fire, call 999. For system faults after evacuation checks, contact us with the panel brand, any fault codes and whether sounders are still running.
Are call-outs available for non-contract customers? +
Yes, subject to capacity. Existing maintenance customers are prioritised where possible. Ad-hoc call-outs are quoted clearly before works beyond initial diagnosis and make-safe.
Serving 1096+ towns
Stockport-based engineers covering Greater Manchester, Lancashire, Cheshire, Merseyside and Cumbria. Travel time and capacity affect how quickly we can attend — always phone or WhatsApp for live faults.
Talk to us now
For reactive jobs, phone and WhatsApp beat the form. We confirm priority reactive attendance where capacity allows.
Follow-up or planned request
For live faults, please call 07517806082 or WhatsApp first. Use this form for non-urgent remedials, quotes after a visit, or planned maintenance.